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One of PSEB’s prime focus is the growth of skilled human resource pool of the IT industry of Pakistan. In order to facilitate the IT Industry, PSEB has devised an open-door policy for the provision of financial subsidies, technical support and partnerships, not only for the IT companies, but also for the educational institutions of Pakistan, keeping in view its prime objective i.e. the development of future workforce.
PSEB works with the Higher Education Commission (HEC) to augment the influx of quality graduates into the industry. PSEB also facilitates the graduates as well as the IT companies by acting as a liaison point for the provision of quality graduates that match the companies’ requirements. PSEB provides ongoing trainings and industry-standard certifications to professionals, and undertakes research to benchmark IT professionals and graduates in the country.
Industry HC Requirements
The Supply Side
PSEB Programs
Industry HC Requirements
The availability of skilled and competent IT professionals play a key role in any organization's decision to outsource business processes. It is a well-known fact that, in the long run, higher profitability and increased productivity ensures an organization's competitiveness; which, in turn, depends on skilled personnel.
The Projected Demand
Over the last few years, Pakistan’s IT sector has been growing at a remarkable rate. With an average growth of around 50% per annum, Pakistan’s global IT revenue is expected to reach approximately US $ 9 billion by the end of FY 2009-2010.
Pakistan’s IT Sector
- IT graduates working with companies in ITPS exports and domestic business
- The public sector which includes the government, semi-government, and the defense forces
- Securities and Exchange Commission (SECP)-registered public and private-sector companies
- The IT faculty in the education sector
| IT SECTOR IT HC REQUIREMENTS |
| |
2005-06 |
2006-07 |
2007-08 |
2008-09 |
2009-10 |
| IT Industry HC (Exports) |
10,000
|
16,569 |
27,615 |
46,025 |
76,709 |
| IT Industry HC (Domestic) |
25,000 |
33,250 |
44,223 |
58,816 |
78,225 |
| Public Sector (Government, Semi--government and Defense) |
25,000 |
27,500 |
30,250 |
33,275 |
36,603 |
| SECP-registered Public and Private-sector Companies |
25,000 |
27,500 |
30,250 |
33,275 |
36,603 |
| Educational Sector |
5,000 |
5,500 |
6,050 |
6,655 |
7,321 |
|
Total
|
90,000 |
110,319 |
138,388 |
178,046 |
235,461
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IT Sector HC Requirements
There is a significant requirement for high-end human resources with skills-set. Currently, Pakistan’s IT industry has 24,000 professionals; an additional 8,000 are needed within the next year. At present, the industry is receiving 2,000 graduates from Tier 1 institutes, and around 7,000 graduates from Tier 2 educational institutes. The industry needs at least an additional 5,000 graduates from similar Tier 1 institutes.
The industry’s requirements can be met by inducting Tier 2 graduates in rigorous on-the-job training. The quality of Tier 2 institutes needs to improve so that their 20% low-end graduates can reach middle-of-the-road level.
| IT HC REQUIREMENTS (ACCORDING TO SKILLS SET) |
| |
2005-06 |
2006-07 |
2007-08 |
2008-09 |
2009-10 |
| IT HC (High-end) |
24,000 |
32,005 |
44,247 |
63,224 |
93,117 |
| IT HC (Middle-of-the-road) |
34,000 |
40,814 |
49,832 |
62,013 |
78,842 |
| IT HC (Low-end) |
32,000 |
37,500
|
44,309 |
52,808 |
63,500 |
| Total IT HC |
90,000 |
110,319 |
138,388 |
178,046 |
235,459
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Description of Skills Matrix
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Skills
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Export Market
|
Domestic Market
|
|
Managers, Software Developers, Consultants and Integrators
|
High-end
|
Middle-of-the-road |
|
IT Services and IT-enabled Services
|
Middle-of-the-road |
Low-end |
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IT Personnel in the private sector other than the IT Industry, Government and related organizations and Academia
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Not Applicable |
High-end/Middle-of-the-road/Low-end |
IT HC Requirements (According to Skills-set)
| IT HC REQUIREMENTS |
| |
High-end |
Middle-of-the-road
|
Low-end
|
|
Export
|
80%
|
20%
|
0%
|
|
Domestic
|
20%
|
40%
|
40%
|
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Others
|
20%
|
40%
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40%
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Description of Tier Matrix
| Tier 1 |
Tier 2 |
Tier 3
|
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HEC-recognized premier educational institutes and universities, from which 80% graduates are considered high-end by the industry
Producing approximately 2,000 graduates
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HEC-recognized public and private universities and degree-awarding institutes
Producing approximately 7,000 graduates
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HEC-recognized affiliated institutions of universities and degree-awarding institutes
Producing approximately 11,000 graduates
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IT Graduates
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IT GRADUATES (ACCORDING TO SKILLS- SET)
|
|
Educational Institutes
|
High-end
|
Middle-of-the-road
|
Low-end
|
|
Tier 1
|
80%
|
20%
|
0%
|
|
Tier 2
|
20%
|
60%
|
20%
|
|
Tier 3
|
0%
|
20%
|
80%
|
In order to sustain and improve growth, IT companies in Pakistan need around 235,000 working professionals by the end of FY 2009-2010. Currently, that number is a little above 100,000. Approximately 135,000 more professionals are needed in the next two years.
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IT INDUSTRY HC REQUIREMENTS
|
| |
2005-06
|
2006-07
|
2007-08
|
2008-09
|
2009-10
|
|
IT HC (Exports)
|
10,000
|
16,569
|
27,615
|
46,025
|
76,709
|
|
IT HC (Domestic)
|
25,000
|
33,250
|
44,223
|
58,816
|
78,225
|
|
IT HC (Total)
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35,000
|
49,819
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71,838
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104,841
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154,934
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Non-IT HC (Total)
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17,500
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24,910
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35,919
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52,421
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77,467
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Total HC
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52,500
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74,729
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107,756
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157,262
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232,401
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There is a common complaint among fresh IT graduates, and those in their last semesters, regarding the difficulty in securing a job best suited for their skills-set, immediately after their graduation. The complaint is a valid and serious one, as companies in Pakistan are reluctant to hire personnel with no previous working experience i.e. fresh graduates. Likewise, the local software industry, ITeS companies and IT departments of public and private sector organizations prefer human resources with experience in the same discipline.
To resolve these issues, PSEB works as a proactive match-making liaison point between educational institutes and the IT industry, and helps the graduates/students in the provision of practical work experience. This project contributes to PSEB’s objectives of providing quality human resources to the industry. It aims to help the companies expand their operations by recruiting additional personnel, with a relatively lower financial burden on them.
PSEB PROGRAMS
PSEB’s approach includes fresh graduates’ grooming via internships and apprenticeships; as well as training/certifications for professionals working in the industry.

1. IT Industry Apprenticeship Program
2. Corporate Training Program 3. IT Industry Internship Program
Mr. Sulman Hassan
Project Director Industry Human Capital
PSEB Project Office
House # 33, Street # 35, Sector F/6-1,
Islamabad – Pakistan
Telephone: +92-51-9244090
Fax: +92-51-9244097
E-mail: shassan@pseb.org.pk
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